9hi77 FAQ — Answers to All Your Questions

All you need to open an account at 9hi77 is an active mobile number or email address, and you must be at least 18 years old. The registration process is straightforward and takes just 2 minutes. No paperwork or complex verification is required, though identity verification may be needed for large withdrawals.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Use that code or link to set a new password. The whole process takes just 3–5 minutes. If you don't receive the OTP, check your spam folder or try again.

Only one account can be registered per mobile number on 9hi77. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. If you're having trouble with an existing account, contact our support team instead of opening a new one.

Go to Account Settings and click on the "Identity Verification" option. Upload a scanned copy of your National ID or passport. Verification is typically completed within 24–48 hours, and you will be notified by email or SMS once done. Verified accounts enjoy higher withdrawal limits.

After logging in, click the "Deposit" button. Choose your preferred payment method — bKash, Nagad, or Rocket. Enter the amount and complete the payment by following the on-screen instructions. Your balance will be credited instantly upon successful payment. The minimum deposit is just BDT 200.

• BKash — directly via the app or by dialing *247#
• Nagad — via the app or by dialing *167#
• Rocket — via the app or by dialing *322#

Withdrawal requests are typically processed within 15 to 30 minutes. During peak hours, it may take up to 2–4 hours. Requests made between midnight and 6 AM will be processed the following morning. Verified accounts enjoy faster withdrawal times.

9hi77 does not charge any fees on deposits. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transfer charges — please check their respective terms for details. 9hi77 also does not charge any fees on withdrawals.

Wait 5–10 minutes first. If your balance still hasn't appeared, grab the transaction ID or a screenshot of your payment and send it to our support team. Support typically resolves these issues within 30 minutes. Occasional delays may occur due to network issues.

Open a new account at 9hi77 and make your first deposit to automatically receive a 100% welcome bonus — up to BDT 10,000. For example, deposit ৳5,000 and get an extra ৳5,000 in bonus funds. Wagering requirements apply before the bonus can be withdrawn.

Wagering requirements mean you must bet the bonus amount a set number of times before you can withdraw. At 9hi77, bonuses generally carry a 10x wagering requirement. For example, if you receive a BDT 1,000 bonus, you must place a total of BDT 10,000 in bets before withdrawing. The specific terms for each offer are listed in detail on the Bonus page.

Reload bonus offers are available for existing members every week, typically sent to your account dashboard or by email at the start of the week. Special reload bonuses are also offered during major sporting events like the IPL and World Cup. To see the latest offers, Promotions Page Visit.

Cashback bonuses return a percentage of your net losses back to you. At 9hi77, you typically receive 5–15% cashback on your weekly net losses. Cashback from the previous week is credited to your account every Monday. Cashback bonuses generally have no wagering requirements.

9hi77 offers betting across a wide range of sports. The most popular among Bangladeshi players are:

• Cricket — IPL, BPL, Test, ODI, T20 World Cup
• Football — Premier League, La Liga, Champions League
• Tennis, Badminton, Kabaddi, Hockey
• E-Sports — CS:GO, Dota 2, League of Legends

Virtual Sports and Live Casino games are also available.

Yes, live betting is fully supported on both the 9hi77 mobile app and mobile website. Real-time odds updates, live scores, and match statistics are all available on mobile. The mobile app also supports push notifications, so you'll be alerted the moment a match starts or a special offer goes live.

9hi77 displays odds in Decimal format. The higher the odds, the bigger the payout — but the lower the probability. For example, odds of 2.5 mean a BDT 100 bet returns BDT 250 if you win (including your original BDT 100 stake). For detailed betting guides and tips, visit our Betting Tips Page here.

Once a bet is placed, it generally cannot be changed or cancelled. However, 9hi77's Cash Out feature lets you exit a bet early while a match is in progress — both full and partial cash out are available. Note that Cash Out is not available on all markets.

9hi77 is a licensed online betting platform. All personal and financial data is protected with SSL encryption. Our payment system is fully encrypted and no information is shared with third parties. Our Privacy Policy Read more on the page.

Go to the "Security" section in your Account Settings and enable the "Two-Factor Authentication" option. An OTP will be sent to your mobile number — enter the code to confirm. From that point on, you'll need to provide both your password and an OTP each time you log in. This keeps your account significantly more secure.

Change your password immediately and notify our support team. The team will temporarily lock your account and investigate. If you notice any unrecognized transactions, send the details to support@9hi77.net. Remember, no 9hi77 staff member will ever ask for your password or OTP.

Our 9hi77 App App Page directly. You'll find the APK file for Android and the App Store link for iOS. Even if it's not available directly on Google Play, you can download it safely from our website.

Go to your phone's Settings > Security and enable "Unknown Sources" or "Install unknown apps". Then open the downloaded APK file and proceed with the installation. Once installed, you can turn off Unknown Sources again if you prefer. If you run into any issues, delete the existing APK and download a fresh copy.